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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool and came very very quickly
Very hlipenkie, but look good!
Smart glasses, waiting for the summer to walk. High quality made, well packed. Very like. Just me a little more) but they can draw. Delivery month on mail
Super! Voronezh region in a month!
Good points. There Are small cracks near the walls, but, if not much to look closely. Slightly worn, but just quietly. For the money is very good) As the store wrote an appeal for Ukrainian, that I believe is very nice! And communication with it so it was nice) Delivery fast. IN general, recommend!
I loved ..... They are beautiful
a little too big for my nose , but still wearable! very pretty!
Nice and good shipping. Thank you for second order
Whole, without damage and scratches. Surprisingly, even metal нехлипкий.
very beautiful just like the picture
This product very long in coming three months to be exact not I have problems with this supplier since another model I send it very fast But which did not happen with This type of insurance is by send it by Yanwen lenses economic DATE OF ORDER 13.11.18 13.02.19 date of delivery to serpost of VMT Peru Lime thanks of all ways by send the Product.
Beautiful
Good for this funny price
We arrived broken.
its poor quality, so do not expect too much of them. they are fun and cute though! considering the price, i am happy with them
Too beautiful only I aspetatto 2 months and 5 for them by the New Year holiday
Glasses cool quality бомбическое and came very quickly I without waiting for another. packed in pupyrchatoy polyethylene and bag, safe and sound. Now even think to take the pink. Thank you
girl these are cute !! the shipping took about a month but what do you expect lol , don’t mind the picture i was beat af after work i just wanted to show y’all how they fit on a big head...i’ll add better pics later but stan loona sissys ;)
Dasa loved them.
Glasses do not come, the store would not return the money
Good Points, strong! Quickly came AND card, which put the store, was very cute: ^) Thank You
Perfect. OK. 20 days in receiving the product in Spain.
Very high quality glasses
A little big fitted but overall good
Order not received, to store returned the money.